Fine-Tuning AI for Small Business: Real Examples and ROI
TL;DR Generic AI chatbots give generic answers. Fine-tuned AI models sound like your business, know your products, and follow your rules. For small businesses, this means 24/7 customer support that actually represents your company accurately. The business case: Cost to fine-tune: $500-3,000 one-time Monthly hosting: $200-500/month What it replaces: 2-4 hours/day of repetitive customer inquiries Typical ROI: Model pays for itself in 1-3 months Who it works for: Any business that answers the same types of questions repeatedly — service companies, professional firms, retail, healthcare, real estate. ...